Customer Relationship Management Archives - CKGSB

Customer Relationship Management

#Big Data, #Customer Relationship Management, #Consumer Behavior, #Subscription Economy, #Slider, #Retail, #E-Commerce

The Subscription Economy: Mastering the New Subscription Model

The success of businesses in the new subscription economy needs more sophistication, nuance and responsiveness.

by Bennett Voyles | Jun. 18 2015

#Interviews, #Big Data, #CRM, #Customer Relationship Management, #Oded Netzer

Taking a Hard Look at Customer Relationship Management

“Big Data” is fast becoming an important asset for companies. Deciphering data can lead to many useful insights.

by Li Yang | Dec. 7 2012