Dai specializes in Operations Management and Business Analytics. He holds a joint faculty appointment at the Johns Hopkins School of Nursing. He serves on the leadership team of the Hopkins Business of Health Initiative and the executive committee of the Institute for Data-Intensive Engineering and Science. As a co-chair of the Johns Hopkins Workgroup on AI and Healthcare, his current work focuses on integrating AI into clinical workflows and improving productivity, access, and equity in healthcare delivery. He joined Carey in 2013 after receiving a PhD in Operations Management/Robotics from Carnegie Mellon University.
As a renowned expert in healthcare analytics and global supply chains, Professor Dai has been quoted hundreds of times in the media, including Associated Press, Bloomberg, CNN, Fortune, New York Times, NPR, USA Today, Wall Street Journal, and Washington Post, and has appeared on national and international TV such as BBC News, CNBC, PBS NewsHour, Sky News, and ZDF. In 2021, he was named as one of the World’s Best 40 Under 40 Business School Professors by Poets & Quants.
Professor Dai’s research interests span across healthcare, human-AI interaction, global supply chains, and marketing-operations interfaces. His work has been published in leading journals such as Management Science, M&SOM, Marketing Science, and Operations Research, and has been recognized by Johns Hopkins Discovery Award, INFORMS Public Sector Operations Research Best Paper Award, POMS Best Healthcare Paper Award, and Wickham Skinner Early Career Award (Runner-Up). He is an Associate Editor of Management Science, M&SOM, Service Science, Health Care Management Science, and Naval Research Logistics, and a Senior Editor of Production and Operations Management. In 2023, he was elected as Vice President of Marketing, Communications, and Outreach for INFORMS, the world’s largest professional association for decision and data sciences. He co-chairs the Johns Hopkins Symposium on Healthcare Operations and co-edits the Handbook of Healthcare Analytics: Theoretical Minimum for Conducting 21st Century Research on Healthcare Operations, published by John Wiley & Sons in 2018.
He holds a Ph. D in Operations Management/Robotics from Carnegie Mellon University, an MS in Industrial Administration from Carnegie Mellon University, and a
M.Phil in Industrial Engineering & Engineering Management from Hong Kong University of Science & Technology
