CHEN Hong

Dr. Chen Hong is Professor of Management Science at the Cheung Kong Graduate School of Business (CKGSB). He is one of the founding faculty members of CKGSB and the director of the Clean Energy and Carbon Neutral Development Research Center. Prior to joining CKGSB, he held the positions of Alumni Professor of Supply Chain Management at the University of British Colombia Sauder School of Business, and Professor of Management Science at Shanghai Advanced Institute of Finance. In recent years, his research has focused on clean energy and carbon neutral development, particularly in the fields of investment, technology, and market opportunities in the entire hydrogen value chain. Dr. Chen Hong received his PhD from Stanford University.

Dr. Chen served as the Dean of School of Management at Xi’an Jiaotong University, Associate Dean of Cheung Kong Graduate School of Business, and Deputy Dean and founding Co-Director for the DBA (Doctor of Business Administration) program at Shanghai Advanced Institute of Finance. Additionally, he was one of the first Special Term Professors at the School of Economics and Management of Tsinghua University and served as a visiting professor or scholar at China Europe International Business School, Hong Kong University of Science and Technology, Stanford University, Georgia Institute of Technology, and the Chinese University of Hong Kong.

Dr. Chen has published extensively in leading academic journals. He has been awarded with the INFORMS George Nicholson Prize honorary mention, the UBC Killam Award, UBC Sauder School Faculty Research Excellence Award, and the Engineering Initiation Award from the National Science Foundation (U.S.). His research has been funded by several funds in the United States, Canada, Hong Kong and mainland China; as well as by the Excellent Young Scientists Fund managed by the National Natural Science Foundation of China.

Dr. Chen has written a large number of case studies on topics such as supply chain management, clean energy and healthcare management in China. He held the position of President of the INFORMS Applied Probability Society. Dr. Chen has also provided consulting services to numerous well-known Chinese and North American companies, including Midea, Digital China, Lenovo, Li-Ning, TCL, and Tsingtao Brewery. Currently, he serves as the Independent Director of Shandong Energy Group Co., Ltd and the Senior Consultant to Hynertech Corporation.

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• Outstanding Oversea Young Research Award (“国家杰青”B 类), NSFC, China, 2000
• Research Excellence Award, Faculty of Commerce, UBC, 1993
• Izaak Walton Killam Memorial Faculty Research Fellowship, UBC, 1993
• Engineering Initiation Awards, NSF-USA, 1989
• George Nicholson Prize (honorable mention), The Institute for Operations Research and Management Science (INFORMS), 1988
• The Li Foundation Fellowship, the Li Foundation, New York, 1982-1984

• Chen, J.M. Harrison, A. Mandelbaum, A.V. Ackere and L.M. Wein, “Empirical evaluation of a queueing network model for semiconductor wafer fabrication”, Operations Research, 36, 2, 202-215 (1988).
• Chen, “Optimal intensity control of a multi-class queue”, Queueing Systems – Theory and Applications, 5, 281-294 (1989).
• M. Harrison, R.J. Williams and H. Chen, “Brownian models of closed queueing networks with homogeneous customer populations”, Stochastics and Stochastics Reports, 29, 37-74 (1990).
• Chen and D.D. Yao, “Optimal intensity control of a queueing system with state-dependent capacity limit”, IEEE Transactions on Automatic Control, 35, 4, 459-464 (1990).
• Chen and D.D. Yao, “Derivatives of the expected delay in the GI/G/1 queue”, Journal of Applied Probability, 28, 899-907 (1990).
• Chen and A. Mandelbaum, “Discrete flow Networks: bottleneck analysis and fluid approximations”, Mathematics of Operations Research, 16, 2, 408-446 (1991).
• Chen and A. Mandelbaum, “Stochastic discrete flow networks: diffusion approximations and bottlenecks”, Annals of Probability, 19, 4, 1463-1519 (1991).
• Chen and D.D. Yao, “A fluid model for systems with random disruptions”, Operations Research, 40, S2, S239-247 (1992).
• Chen, P. Yang, D.D. Yao and X. Chao, “Optimal control of a simple assembly system”, Operations Research Letters, 14, 199-205 (1993).
• H. Xu and H. Chen, “On the asymptote of the optimal routing policy for two service stations”, IEEE Transactions on Automatic Control, 38, 187-189 (1993).
• Chen and D.D. Yao, “Dynamic scheduling of a multi-class fluid network”, Operations Research, 41, 1104-1115 (1993).
• Chen and W. Whitt, “Diffusion approximations for open queueing networks with service interruptions”, Queueing Systems, Theory and Applications, 13, 335-359 (1993).
• Chen and J.G. Shanthikumar, “Fluid limits and diffusion approximations for networks of multi- server queues in heavy traffic”, Journal of Discrete Event Dynamic Systems, 4, 269-291 (1994).
• Chen, P. Yang and D.D. Yao, “Control and scheduling in a two-station queueing network: optimal policies and heuristics”, Queueing Systems, Theory and Applications, 18, 301-332 (1994).
• Chen, “Fluid approximations and stability of multiclass queueing networks: work-conserving disciplines”, Annals of Applied Probability, 5, 636-665 (1995).
• Atkins and H. Chen, “Performance evaluation of scheduling control of queueing networks: fluid model heuristics”, Queueing Systems, Theory and Applications, 21, 391-413 (1995).
• Chen, “Rate of convergence of the fluid approximation for generalized Jackson networks”, Journal of Applied Probability, 33, 3, 804-814 (1996).
• Chen, “A sufficient condition for the positive recurrence of a semimartingale reflecting Brownian motion in an orthant”, Annals of Applied Probability, 6, 3, 758-765 (1996).
• Chen and H. Zhang, “Diffusion approximations for multiclass re-entrant lines under a first- buffer-first-served discipline”, Queueing Systems, Theory and Applications, 23, 177-195 (1996).
• Chi, J.J. Liu and H. Chen, “Optimal stopping rule for a project with uncertain completion time and salvageability”, IEEE Transactions on Engineering Management, 44, 1, 54-66 (1997).
• Chen and H. Zhang, “Stability of multiclass queueing networks under FIFO discipline”, Mathematics of Operations Research, 22, 3, 691-725 (1997).
• Chen, O. Kella and G. Weiss, “Fluid approximations for a processor-sharing queue”, Queueing Systems, Theory and Applications, 27, 99-125 (1997).
• Chao, H. Chen and W. Li, “Optmal control of tandem networks with finite buffer and blocking”, Acta Mathematicae Applicatae Sinica (应用数学学报), 13, 425—437 (1997).
• Chen and H. Zhang, “Diffusion approximations for Kumar-Seidman network under a priority service discipline”, Operations Research Letters, 23, 171-181 (1998).
• Chen, “Basic Adjoint Relation for Transient and Stationary Analysis of Some Markov Processes”, Annals of Operations Research, 87, 273-303 (1999).
• J. Liu and H. Chen, “Optimal pacing in an assembly-based multistage production system”, Annals of Operations Research, 87, 87-101 (1999).
• Chen and H. Zhang, “Stability of multiclass queueing networks under priority service disciplines”, Operations Research, 48, 1, 26-37 (2000).
• Chen and H. Zhang, “A necessary condition and a sufficient condition for the diffusion approximations of multiclass queueing networks under priority service disciplines”, Queueing Systems, Theory and Applications, 34, 237-268 (2000).
• Chen and X. Shen, “Strong approximation for multiclass feedforward queueing networks”, Annals of Applied Probability, 10, 3, 822-876 (2000).
• Chen and H. Zhang, “Diffusion approximations for some multiclass queueing networks under FIFO service disciplines”, Mathematics of Operations Research, 25, 679-707 (2000).
• Chen and M. Frank, “State dependent pricing with a queue”, IIE Transactions, 33, 10, 847-860 (2001).
• Ye and H. Chen, “Lyapunov function as a necessary and sufficient condition for the stability of fluid networks”, Operations Research Letters, 28, 3, 125-136 (2001).
• Chen and H. Ye, “Existence condition for the diffusion approximations of multiclass priority queueing networks”, Queueing Systems, Theory and Applications, 38, 435-470 (2002).
• Chen, X. Shen and D.D. Yao, “Brownian approximations of multiclass open queueing networks”, Operations Research, 50, 6 (2002).
• Chen and H. Ye, “Piecewise linear Lyapunov function for the stability of multiclass queueing networks”, IEEE Transactions on Automatic Control, 47, 4 (2002).
• Shen, H. Chen, J.G. Dai and W. Dai, “The finite element method for computing the stationary distribution of an SRBM in a hypercube with applications to finite buffer queueing networks”, Queueing Systems, Theory and Applications, 42, 1, 33-62 (2002).
• Chen and Y.-W. Wan, “Price competition of make-to-order firms”, IIE Transactions, 35, 9 (2003).
• Chen and X. Shen, “The finite element method for computing the stationary distribution of an SRBM in an orthant with applications to open queueing networks”, Queueing Systems, Theory and Applications, 45, 1, 27-45 (2003).
• Chen and M. Frank, “Monopoly pricing when customer queues”, IIE Transactions, 36, 569-581 (2004).
• Chen and Y.-W. Wan, “Capacity competition of make-to-order Firms”, Operations Research Letters, 22, 3, 187-194 (2005).
• Chen, M. Frank and O. Wu, “What actually happened to the Inventories of American Companies between 1981-2000?”, Management Science, 51, 7, 1015-1031 (2005).
• Chen, O. Wu and M. Frank, “U.S. retail and wholesale inventory performance from 1981 to 2003“, Manufacturing and Service Operations Management, 9, 4, 430-456 (2007).
• Chao, H. Chen, and S. Zheng, “Joint replenishment and pricing decisions in inventory systems with stochastically dependent supply capacity”, European Journal of Operations Research, 191, 140-153 (2008).
• Chao, H. Chen and S. Zheng, “Dynamic capacity expansion for a service firm with capacity deterioration and supply uncertainty”, Operations Research, 57, 82-93 (2009).
• Chen, O. Wu and D.D. Yao, “On the benefit of inventory-based dynamic pricing strategies”, Production and Operations Management, 19, 3, 249-260 (2010).
• Wu and Chen, “Optimal control and equilibrium behavior of production-inventory systems”, Management Science, 56, 9, 1362-1379 (2010).
• Chen and H. Ye, “Asymptotic optimality of balance routing”, Operations Research, 60, 163-179 (2012).
• Chen and Z. Zhang, “Technical note – Joint inventory and pricing control with general additive demand”, Operations Research, 62, 6, 1335-1343 (2014).
• Chen, Q. Qian and A. Zhang, “Would allowing privately funded health care reduce the public waiting time? Theory and empirical evidence from Canadian joint replacement surgery data”, Production and Operations Management, 24, 4, 605-618 (2015).
• Chen and M. Frank, “Are Direct Investments by the Federal Reserve a Good Idea? A Corporate Finance Perspective”, Quarterly Journal of Finance, 6, 3 (48 pages) (2016).
• Wu and H. Chen, “Chain-to-chain competition under demand uncertainty”, Journal of the Operations Research Society of China, 4, 1, 49-75 (2016).
• Chen and H. Ye, “An examination of some factory physics principles”, Journal of the Operations Research Society of China, 4, 2, 131-145 (2016).
• Z.Y. Zhou, H. Chen, L. Han and A.M. Zhang, “The effect of a subway on house prices: evidence from Shanghai”, Real Estate Economics, 49, 1, 199-234 (2021).
• H. Chen, T. Wang and D.D. Yao, “Financial network and systemic risk – a dynamic model”, Production and Operations Management, 30, 8, 2441-2466 (2021).
• H. Chen and M.Z. Frank, “The Effect of Taxation on Corporate Financing and Investment”, (Featured Article) Review of Corporate Finance Studies, 11, 1, 47-87 (2022).
• V.F. Araman, H. Chen, P.W. Glynn and L. Xia, “On a single server queue fed by scheduled traffic with Pareto perturbations”, Queueing Systems, Theory and Applications, 100, 1, 61-91 (2022).

• J.-D. Brochu, H. Chen and N. Kumar, “An e-business case study”, sponsored by and prepared for Industry Canada (2001).
• Chen and S. Wang, “Sanlian Home Appliances (A)” and “Sanlian Home Appliances (B)” (in both Chinese and English), Cheung Kong Graduate School of Business (2004). [Teaching case on central warehouse for supply chain management at one of the largest home appliances retailer chains.]
• Chen and S. Wang, “TCL” (in both Chinese and English), Cheung Kong Graduate School of Business (2004). [Teaching case on supply chain management at one of the largest and most well-known home electronic producers in China.]
• Chen and S. Wang, “Hainan Airlines” (in Chinese), Cheung Kong Graduate School of Business (2004). [Teaching case on quality management.]
• Chen and S. Wang, “Sanlian Home Appliance in 2005” (in both Chinese and English), Cheung Kong Graduate School of Business (2005). [Teaching case on operations strategy and supply chain management.]
• Chen and S. Wang, “Midea REC, A” and “Midea REC, B” (in both Chinese and English), Cheung Kong Graduate School of Business (2005). [Teaching case on supply chain management at one of the largest producers of air conditioners.]
• Chen and L. Qin, “Showdown with Dell on channels” (in both Chinese and English), Cheung Kong Graduate School of Business (2005). [Teaching case on the competition between Lenovo and Dell in China through different operations and supply chain strategy.]
• Chen and S. Wang, “Tsingdao Beer” (in both Chinese and English), Cheung Kong Graduate School of Business (2005). [Teaching case on outsourcing third party logistics and forming joint venture.]
• Chen and L. Qin, “Digital China’s risk management system” (in both Chinese and English), Cheung Kong Graduate School of Business (2005). [Teaching case on the risk management at an IT product distributor.]
• Chen and L. Qin, “Lenovo: Show Down with Dell” (in both Chinese and English), Cheung Kong Graduate School of Business (2005). [Teaching case on Lenovo, the largest PC producer in China.]
• Chen and S. Wang, “Supplier management at Li Ning” (in Chinese), 2006. [Teaching case on the supplier management.]
• Chen and L. Qin, “Li Ning: demand driven supply chain” (in both Chinese and English), 2006. [Teaching case on supply chain strategy and supplier management.]
• Chen and L. Qin, “YH Global Logistics” (in both Chinese and English), 2007. [Teaching case on the growth and operations of a third-party logistics company.]
• Chen and L. Qin, “Intel (China): Innovation Club” (in both Chinese and English), 2007. [Teaching case on how Intel (China) provides support to medium size computer manufacturers in the wake of the competition from AMD.]
• Chen, J.P. Chen, ”Yin Innovates New Life” (衣得体)，[Teaching case on the mass customization in the apparel industry.] Shanghai Advanced Institute of Finance, 2018.
• Chen, Y. Dai and X.Y. Gu, “KidsWant’s ‘new retailer’ for mother and baby product” (孩子王的母婴‘新零售’) [Teaching case on O2O retailer], Case FDC-18009-1X-P-C, Management School, Fudan University, 2018.
• Chen, “Hynertech Inc. – Cost Analysis of LOHC” (氢阳能源 – 储油成本分析) [Teaching case on the basic process analysis and the operations strategy in a hydrogen energy setting], Shanghai Advanced Institute of Finance, 2020.
• Chen and W. Zhuang, “Smart health care – ‘Internet + medical health’ at Xiamen” (智慧健康- 厦门“互联网+医疗健康”), “2020 中国工商管理国际最佳案例奖”, First Price, 2021.